FAQ
Ticketing
Credit and debit cards are accepted.
Passes are limited to four (4) per person.
Yes. Payment plans are available starting at $10 down.
You have a 10-day grace period to correct the payment plan, otherwise your plan will be canceled.
You should receive a confirmation email within moments of purchase. If you do not (be sure to check your spam folder), please contact Front Gate Tickets.
Your card should be charged within two business days. If you do not see the charge on your account, please contact Front Gate Tickets.
The best way to avoid ticket fraud is to buy directly from Front Gate. DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate pass, you will be turned away, and no refund will be provided.
If you purchased a VIP pass, you can expect your passes to ship within 2-6 weeks of the event. If you have not received your passes within one week of the event, please contact Front Gate Tickets.
If you purchased a GA pass, you can expect to receive your passes digitally, via email, 24-48 hours prior to the event.
We will ship VIP wristbands to all 50 US states. All others will be held at Will Call.
You may purchase passes on behalf of your friends, but once theirs is scanned, it is non-transferable. And for security purposes, they will not be able to discuss the specifics of your order with passing representatives.
No. A 2-day pass is good for only one scan per day.
No, your pass is not transferable.
Festival
Doors will be at 11AM
As long as you are holding a valid pass that has not yet been scanned, you may enter until an hour before the end of the event. Ins & outs are not allowed.
Yes. Maps showing stage locations, food, bathrooms, etc. will be available prior to the event on this site and the Vans Warped Tour app.
Long Beach Airport (LGB) is just 9 miles from the venue, with plenty of hotels in between.
No, ins-and-outs are not allowed.
Professional photographers must obtain a photo pass using our press submission form. Do not email your request. Photo passes are not required for standard cameras that do not have detachable lenses or handheld video devices under 6″. Professional video cameras are not permitted.
See our complete list of Acceptable and Prohibited Items.
Yes! Lost & Found services will be available at the venue during and between show days. Please check Lost & Found for more information.
Do not hang posters or hand out flyers inside the festival or in the surrounding neighborhood. Anyone violating this policy will be banned from promoting at our events.
Vans Warped Tour is a cashless event. Credit, debit, Samsung Pay, Apple Pay, and Android Pay will be accepted.
Yes! Lockers feature a universal phone charger and enough space for backpacks or purses. Learn more.
You must present identification to enter the festival and/or buy alcohol. See the complete list of acceptable and unacceptable forms of ID.
Security will accept expired ID cards ONLY if accompanied by DMV renewal documentation. If your ID was lost or stolen, you must bring a government-issued interim license or passport.
Consular IDs are not considered acceptable identification. Foreign government-issued driver’s licenses are acceptable with a photocopy of a passport. A foreign government-issued passport will work on its own.
See our complete Bag Policy here.
Hate waiting? Bring canned food to doors to receive a skip-the-line wristband. All canned food will be donated to Feed Our Children.
No. Different bands play each day.
Some bands are playing all 3 cities, some are playing 2 and some can only make 1. We put together the best possible lineups in each market to deliver a great experience!
Yes. We will have professional and amateur athletes on the Vans Vert Ramp.
Yes. We will have a whole section of the festival dedicated to non-profit organizations and charities that give back and support your local communities.
Yes. Artist Alley is where bands will set up their tents and sell their own merch. Some may do Meet & Greets at their tents too!
Yes. The event is an All Ages event However, we recommend all minors attend with an adult chaperone.
Children under 7 are admitted free with a parent that has a pass.
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